About us

We're Not the Biggest. We'd Rather Be the Most Helpful.

A small studio in Mentor, Ohio, helping the businesses that make this region feel like home.

  • Restaurants
  • Contractors
  • Salons
  • Retail
  • Professional Services
  • Health & Wellness
Meet the founder

Hi, I’m Heather!

Thanks for taking the time to visit my page. I’m a lifelong local, a Mentor High School graduate, and a proud Northeast Ohio business owner. I earned my bachelor’s degree in Business Administration with a focus in Human Resources and Personnel Management.

My goal here is simple: I want you to know the person who will help change your presence online—and, as a result, in your community. Good work starts with a real relationship, honest conversation, and understanding what makes your business worth finding.

“You’re the hero of your business story. I’m just here to help light the way.”
Heather Tokarski with her pug

Heather Tokarski

Founder, North Coast Web Company

Heather with her husband James and their two sons
Heather and her husband James
Heather dressed up for Halloween while holding one of her sons
Family, fun & local roots

The people behind my purpose

I’m a mother to two incredible boys, and I’ve been married to my husband, James, for 16 years. My family is at the center of everything I do—and a big reason I care so deeply about helping other local families and business owners build something meaningful.

Outside of work, my personality can be summed up by family time, movie quotes, Halloween fun, and a serious love of Star Wars. I believe the best collaborations happen when we can be ourselves, share the ideas that excite us, and make something memorable together.

Yes, that’s really my tattoo

Big ideas deserve personality

The Boba Fett tattoo is real—and the collection will only get more creative. That same energy shows up in my work: listen closely, imagine what’s possible, and bring an idea to life with care and character.

I hope we get the chance to talk about your next project, learn what makes your business different, and create something that feels unmistakably yours.

Heather’s colorful Boba Fett tattoo
Our story

Why North Coast Web Company

North Coast Web Company was born in Mentor, Ohio from a simple belief: the small businesses that make Northeast Ohio special deserve the same online presence as the big guys, without the big-agency price tag or attitude.

Too many local owners have been burned by developers who overpromised, overcharged, and disappeared. We do it differently. We listen first. We explain things in plain English. And we’re a call away when questions come up.

We're a community effort built on one idea: lift up your neighbors, and the whole region rises with them.

What we stand for

Our Values

Humility First

We're here to serve, not impress. Your success is the only trophy we care about.

Honest & Transparent

Clear pricing, straight answers, no jargon.

Neighbors, Not Vendors

We live and work right here. We answer the phone.

Always Learning

The digital world keeps changing. We keep up so you don't have to.

North Coast Web Company mark

Inspired by the North Coast

Our mark brings together the Lake Erie horizon, a rising sun, and the movement of the water. It reflects our roots here and the fresh possibilities we build with local businesses.

2–4
weeks average launch
100%
mobile-friendly builds
7
counties served
1
local team that answers the phone
Lake Erie shoreline in Northeast Ohio
Service area

Proudly Serving Ohio's North Coast

We live here. We shop here. We root for the Browns and complain about lake-effect snow like everyone else. When you work with us, you're working with a neighbor.

Live coverage · 7 counties
L A K E E R I ECANADA ↑ 50 MIPortageTrumbullI-90LorainCuyahogaLakeAshtabulaGeaugaMedinaSummitMentorWilloughbyPainesville★ HOME BASEN0~15 miI-90RiversAsk us
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Lake County

Our home base — the heart of the North Coast.

  • Mentor
  • Willoughby
  • Painesville
Outside these counties? We work remotely across Ohio too — just ask.
North Coast Web Company logo

northcoastwebco

North Coast Web Company · Mentor, Ohio

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Sunrise over Lake Erie along the Northeast Ohio shoreline

Ready to bring your next idea to life?

Tell me what you're building, where you're stuck, and what success looks like. I'd love to hear your story.

No pressure. No jargon. Just an honest conversation.